UMass Lowell Athletics

• All UMass Lowell full-time and part-time undergraduate and graduate students with a valid UMass Lowell student-email are eligible to request one (1) FREE ticket to each River Hawk home event.
• Tickets are required for access to all UMass Lowell Ice Hockey, Men's Basketball and Women's Basketball games; Admission remains free for all Olympic sport events without a ticket. 
• Tickets for home events will become available TWO WEEKS (14 days) prior to each home event. 
• The student ticket portal will remain open until all student ticket seats for that event have been reserved. Additional tickets will remain available when possible. When Tsongas Center Student Tickets have all been claimed, additional standing room tickets will be made available. For Basketball games at the Kennedy Family Athletic Complex, once all student section seats have been claimed, a limited number of walk-up tickets may be made available on a per-game basis. 
• Students have the option to return a reserved ticket up to 24 hours prior to the start of the event.

1. Visit GoRiverHawks.com/tickets or click “Student Tickets” in the River Hawk Rewards App. 
2. Click on the “Student Tickets” tab.
3. Login using your UMass Lowell student login and password.
4. Once logged in, click on “UMass Lowell Student Tickets”.
5. Click the sport you're searching for.
6. Click on the game you're interested in attending and then click ‘Buy Now’.
7. Follow all remaining prompts to checkout and finalize your selection by clicking ‘Place Order’.
8. To download your ticket, enter your mobile phone number where prompted. Your ticket will also be emailed to your @student.uml.edu email address.
9. Once you receive your ticket, you are encouraged to add it to your Google or Apple wallet.

Frequently Asked Questions

• Students are eligible to claim one (1) ticket per game. 
  • There will be select games (break games, other pre-determined games) where students are able to claim additional tickets for “Bring-a-Friend” games. 
• All student section seating is general admission. At the Tsongas Center, these are sections 102-104. At the Kennedy Family Athletic Complex (formerly Costello), these are Upper Level 1 & Upper Level 2
• Students are able to claim one game at a time. Once you claim your ticket and receive confirmation, please click the student tickets tab to claim your next ticket to a different game.
• When available, students may still claim tickets at the gates to each event by beginning one (1) hour prior to the start of the game by scanning the QR code on site. 
  • Fans without a smart phone or fans who have claimed tickets and cannot access them on their phone can receive a paper ticket. 
• All full-time and part-time undergraduate and graduate students are eligible for student tickets.
• Students must claim a ticket to attend any ice hockey, men's basketball and/or women's basketball games they wish to attend and a student ID alone (without a ticket) will not grant you entrance to any ticketed sporting events on campus.
• Selling, or attempting to sell, your student ticket is strictly prohibited. UMass Lowell Athletics reserves the right to remove a student's ability to reserve tickets if they are found selling or attempting to sell their student section ticket.

Any student who claims a ticket and does not attend the game will be given a penalty strike. 
 

After a student receives three (3) strikes, that student will no longer be allowed to claim tickets for the rest of the season using advance ticketing. 
 

To avoid getting a strike, students who have reserved a ticket but no longer plan to attend the game have the ability to return their ticket by logging back into the student ticket portal.
 

The deadline to return a ticket is 24 hours prior to the start of the game associated with the ticket. If you run into extenuating circumstances, contact Rowdy_Riverhawk@uml.edu!